Contact Us
Email support@nicotinefreevaping.com or fill the form below. We reply within 24 hours on business days.
The fastest way to reach Nicotine Free Vaping is by emailing support@nicotinefreevaping.com. A real person replies within 24 hours, Monday through Friday. For order status, include your order number. For quality issues, include a photo of the device. Just browsing? Start with the Geek Bar Pulse Zero or the RAZ LTX 25K Zero — every product on this site is 0% nicotine.
support@nicotinefreevaping.com
One canonical inbox covers everything: orders, quality, returns, and general questions. We don't run separate aliases — every message lands with the same team and gets a reply within 24 hours on business days.
Fulfillment
Orders ship from our US fulfillment center within 24 hours on business days. Tracking arrives by email once the carrier scans your package.
Phone: Email-first support. We do not staff a public phone line — written tickets keep order and quality history accurate.
Contact Form
Support Response Time
24-hour first reply
Business-day response. Tickets opened over the weekend get a reply Monday.
7-day quality window
Quality issues resolved within 7 days of delivery. Include a photo of the device when you write in.
Zero-nicotine only
Every product we sell contains 0% nicotine. Questions about a specific device? Ask away.
Adult-only
This store is for adult buyers 21+. Adult-signature delivery applies to every order.
Need a faster reply?
Email beats every other channel — it routes straight to the support team and keeps a record of your order.